Terms Of Service
Welcome to GrandRise Windows. These Terms of Service (“Terms”) govern your access to and use of our website, online tools, and window and door consultation services. By using our site or engaging with our team, you agree to comply with these Terms.
1. Services Offered
GrandRise provides in-home consultations, digital quotes, and professional installation of windows and doors across Ontario. All services are subject to availability and project eligibility. Final pricing is confirmed only after a formal site assessment.
2. Accuracy of Information
While we strive to keep all product, pricing, and rebate information up to date, we reserve the right to correct errors or adjust offerings at any time. We recommend confirming all details during your consultation.
3. Use of Website
You agree to use our website only for lawful purposes. Any misuse, scraping, or unauthorized reproduction of content is strictly prohibited.
4. Quotes and Appointments
Free quotes are provided based on the information you submit. Final measurements, pricing, and availability are confirmed in person by our team. Booking a consultation does not obligate you to purchase, and we do not require a deposit for estimates.
5. Intellectual Property
All site content, including text, images, branding, and tools, is the intellectual property of GrandRise Windows and may not be used or replicated without written permission.
6. Limitation of Liability
GrandRise Windows will not be liable for any indirect or incidental damages resulting from your use of our site or services. We are committed to resolving concerns professionally and in accordance with Ontario consumer protection laws.
7. Changes to Terms
We may update these Terms periodically. Continued use of our website or services after updates constitutes acceptance of the revised Terms.
For questions or clarification, please contact [email protected]
.
— Amanda K., Mississauga, ON
— Daniel & Priya S., Vaughan, ON
— Amanda K., Mississauga, ON
— Daniel & Priya S., Vaughan, ON
Replacement windows are custom-built to fit into the existing openings of your current windows. They can be installed without disturbing the interior or exterior trim, offering an efficient way to upgrade your home's aesthetics and energy efficiency.
Yes. High-quality, energy-efficient vinyl windows can lead to significant savings on heating and cooling costs over time, effectively recouping your initial investment.
Vinyl has advanced significantly, offering superior energy efficiency, low maintenance, and durability. It's also cost-effective and doesn't require painting, making it a practical choice for many homeowners.
Vinyl windows offer better energy efficiency, require less maintenance, and are more cost-effective than wood or metal alternatives. They also resist moisture and won't warp, rot, or corrode over time.
The key differences lie in the internal construction of the sash and frame. High-quality windows have robust structural components and superior sealing mechanisms to prevent air infiltration.
No. Different Low-E coatings are designed to control solar heat gain and loss in various ways. Selecting the right coating depends on your home's orientation and climate, allowing you to optimize comfort and energy savings.
Yes. Options like laminated glass packs are designed to withstand multiple impacts, providing an added layer of security against forced entry.
Absolutely. While all windows offer some noise reduction, laminated glass options can significantly enhance sound insulation, making your home quieter and more comfortable.
Condensation occurs when warm, moist air comes into contact with cooler window surfaces. It's a sign of high indoor humidity levels, not a defect in the window itself.
No. Windows don't cause condensation; they simply reveal the presence of excess humidity in your home.
Yes. High-quality vinyl windows with warm-edge technology glazing help maintain consistent temperatures across the glass surface, reducing the likelihood of condensation.
Temporary condensation is short-lived and often occurs after activities like cooking, showering, or during sudden temperature changes. It typically dissipates as the indoor environment stabilizes.
Persistent condensation can lead to mold growth, wood rot, and damage to window frames and walls. It's essential to manage indoor humidity levels to prevent these issues.
Improve ventilation, use dehumidifiers, and ensure your home is adequately insulated. Maintaining indoor humidity levels between 30% and 50% can help minimize condensation.
Not necessarily. Different rooms may benefit from different window styles and glazing options based on their orientation, function, and exposure to sunlight.
Energy Star windows meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. They help reduce energy bills and improve home comfort.
Performance ratings consider factors like U-factor, solar heat gain coefficient, and air leakage. These metrics help assess a window's energy efficiency and suitability for specific climates.
Our windows feature identification details, including our company name and logo, on the spacer between the panes of glass. This ensures you're receiving genuine GrandRise products backed by our warranty.
Regularly clean the frames and glass with mild soap and water, inspect seals and weatherstripping, and ensure hardware operates smoothly. Avoid using abrasive cleaners that can damage the surfaces.
We offer a robust warranty on our products, covering various components to ensure your investment is protected. For detailed warranty information, please contact our customer service team.